Your Social Media Strategy

I’m not a Social Media Expert. 

But, I have learned a few things that could help you, your business and your brand in creating a successful online engagement experience for your customers.

One of the things I keep on my business card is “Experiencial Design” because I think something that customers of this age look for is not only a good product or service, but a great customer experience.

Take a look at what you’re doing with your current strategy and ask yourself if you are really engaging your customers or just pushing things out there without paying attention to what they’re saying. To find out more, watch my latest episode.

How to Make It Work is also available on Tivo, Roku and Blip.tv

13 YouTubers You Should Circle & Subscribe

And some really good reasons why.

Sharing quality content is what drives the Internet. +YouTube is the one-stop-shop for all things relating to, well, everything. So, with 48 hours of content uploaded every minute, it can be difficult to filter through all of the not-so-good stuff. In an effort to help you, here are 13 YouTubers that I reallylike and why. Some of them you might know, but hopefully others will be completely new to you.

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How Two Nights in New York Changed Our World

My Window's Vista

We just finished our last night of the #NYCHIRL and all I can say is…WOW! That was one of the most incredible experiences I have had in my life.
If you are new to G+ or trying to get people interested in joining, just tell them to search for hastag NYCHIRL and see the ridiculous amount of fun that a bunch of people that met over the Internet were able to have over one weekend in New York City.

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Follow-Up Interview with +Jennifer Wedel from +The White House Hangout

+Jennifer Wedel disclosed to us today that the Deputy Chief of Staff from+The White House called her home to inform her that the President wanted to ensure that her unemployed husband’s resume was send to key contacts in the Dallas Fort Worth area.

During our second hangout interview with Jennifer she explained the news of the phone call and why she shared it with us first. Continue reading Follow-Up Interview with +Jennifer Wedel from +The White House Hangout

How to Do Almost Anything on Google+

Over the last several months I have spent a lot of time coming up with ways to use Google+ for your business, organization or personal brand. There are lots of things that I have shared and some that many people have had helpful.

From using the Hangout feature, to developing your own page or determining how people enjoy using certain features through the research I have conducted. There is a list that I have maintained on my profile page that contains most of the important information I have shared with the community. I have offered all of this information and follow-up conversation with anyone that was interested at absolutely no cost.

Continue reading How to Do Almost Anything on Google+

How to use Google+ Hangouts for Business

There is nothing more personal than having a face-to-face conversation. Exchanging e-mails is impersonal, speaking on the phone is a step up, but having a face-to-face conversation allows you to see people’s reactions and non-verbal communication.

Anyone that has had to interview someone for a job knows that body language indicates a lot about a prospective candidate’s persona. The same came be said when it comes to sales. Does your potential customer have his arms cross? Are they paying attention to what you’re saying? Are they smiling every time you mention their name?

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How to Use Google+ Hangouts (A Beginners' Guide)

Yesterday I showed you how to access Google+, create an account, log in and navigate the interface. Today I have taken the time, as suggested by plenty of Google+ users like KOMU News Anchorwoman +Sarah Hill, to create a video showing users how to access and utilize the Google+ Hangout feature. Continue reading How to Use Google+ Hangouts (A Beginners' Guide)

12+ Questions about how people use Google+ Hangouts

Over the last few weeks I have started a number of pages on Google+ to test out different things and try to connect different types of niche audiences. I have enjoyed the opportunity to bring others together and watch some great things happen.

Over the course of the last few months I have been paying particular attention to the way that people use certain features of Google+. One of those all-important features in the Hangout feature. Yes, we have had Skype, Facetime, MSN and even NetMeeting to do face-to-face conversations from around the globe, but traditionally these were only done with people we had already established relationships with. Google has given the online world the opportunity to connect with virtually anyone with a webcam and a microphone and the results have been simply amazing.

In an effort to learn more about how users utilize this component and the features within it, I set out to conduct a survey much like the one I did previously (see Google+ in Numbers) to find out exactly what users are doing. I want to extend a very personal thank you to all of the users that participated in the survey. Without your valuable time, there would be no results to publish. So without further adieu…

12+ Questions about how people use Google+ Hangouts
You can find the original survey by clicking here. Click the image after each question to see the full breakdown of results for that question.

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